Policies
Terms & Privacy Policy
Our booking, cancellation, and house policies, and how we handle your information. These apply to all stays at Hotel Jetway, Mahipalpur, New Delhi.
Booking Terms
- You are making a booking with the hotel directly. Please review the booking and cancellation policies for your booking.
- In case you make a change or cancel the booking, the cancellation penalties specified may apply.
- You may be asked to furnish the form of payment and identification proofs during check-in.
- Other inclusions not listed as part of this booking may be chargeable.
Check-in & Check-out
- Check-in is from 12:00 PM; check-out is at 11:00 AM.
- Early check-in and late check-out are subject to availability.
- The primary guest must be at least 18 years of age.
- Passport, Aadhaar, driving licence, and government-issued photo ID are accepted as proof of identity. Local IDs are accepted.
Cancellation Rules
- If cancellation is done 7 or more days prior to arrival, then the full amount will be refunded.
- If cancellation is done between 5 and 7 days of arrival, then 50% of the booking amount will be charged.
- If cancellation is done within 5 days of arrival, then the full amount will be charged.
- If no show, then the full amount will be charged.
House Rules
- Pets are not allowed.
- Outside food is not allowed.
- Unmarried couples are welcome.
- Non-smoking and smoking rooms are available; please state your preference when you book.
Privacy Policy
- This privacy policy sets out how we use and protect any information that guests provide while using this website.
- We are committed to ensuring that guests’ privacy is protected. Any information collected will only be used in accordance with this privacy policy.
- We at Hotel Jetway are committed to the privacy of everyone who accesses our website. We only collect personal data as required to provide better service, process requests, and share relevant information.
Your Rights
You may ask us what personal information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Write to info@hoteljetway.com or call +91 98109 67395.